Important Notice: Please take the time to carefully review the Yendiscart User Registration Agreement to ensure you understand our policies regarding the handling of your personal information. If you have any questions, feel free to contact our customer service team. If you do not agree with any part of the Agreement, you should discontinue visiting and using the Yendiscart platform immediately.

Yendiscart User Registration Agreement

  1. Liability Exceptions and Limitations:
    Key Reminder: Before clicking “Agree” to complete your registration, ensure you thoroughly read and understand the Agreement. Key provisions include:

     

    • Governing laws;
    • Important business-related clauses.

The Agreement incorporates both the Yendiscart Service Agreement and the Legal Statement and Privacy Policy. By completing your registration and agreeing to the terms, you confirm that you have fully read, understood, and accepted all provisions. Any disputes arising from your use of Yendiscart services will be resolved according to the Yendiscart Service Agreement. If you disagree with the Agreement or its terms, stop the registration process immediately.

Key Sections of the Agreement:

  1. Acknowledgement and Acceptance by the User: Users must agree to all registration terms and complete the process to formally access Yendiscart services.
  2. Services for Businesses: Rules and details for utilizing Yendiscart business services.
  3. International Logistics Restrictions: Guidelines for international shipments.
  4. Liability and Waiver: Limitations on Yendiscart’ responsibilities.
  5. Agreement Updates and User Obligations: Users must stay informed about any changes.

Legal Statement and Privacy Policy:

The Agreement is legally binding once you consent by clicking “Agree.” It signifies that you are capable of using Yendiscart services, such as shopping agent assistance, and are independently responsible for any legal obligations. This Agreement remains effective indefinitely unless otherwise specified by you or Yendiscart.

II. Services for Businesses Under Yendiscart

1. Policies for Parcel Forwarding and Shopping Agent Services

  1. Shopping Agent and Parcel Forwarding Services
    • Shopping Agent Service: Yendiscart offers free assistance for purchasing products from third-party platforms specified by the user or for arranging parcel shipments.
    • Parcel Forwarding: Yendiscart provides forwarding services alongside recommendations and sales support for products listed on third-party platforms.

    Users must assume full responsibility for risks associated with international parcels, including customs penalties, delays, damage, loss, or confiscation. Yendiscart can act as an intermediary with third-party logistics providers for claims, but all compensation will adhere to the policies of the logistics provider. Yendiscart is not liable for any related issues.

  2. Disclaimer for Product Purchases and Forwarding
    Yendiscart may handle your purchases to ensure proper delivery. However, users should carefully evaluate merchants, especially on platforms like Taobao, to avoid illegal activities. Users agree to proceed with specific operations if special circumstances arise or may consult customer service with questions when placing an order.
  3. Return and Exchange Rules
    Items purchased through Yendiscart can be returned or exchanged without reason within 5 days. This service is free for the first return or exchange within 30 days. Subsequent requests may incur fees, and some items may not qualify for returns or exchanges.
  4. Parcel Forwarding and Inspection Rules
    Users are responsible for understanding restricted items for international shipping. Yendiscart will inspect parcels upon receipt and process them in compliance with applicable regulations.
  5. Domestic and International Returns
    If a parcel fails domestic security checks, Yendiscart will arrange free redelivery once returned. However, for international returns due to security issues, incomplete addresses, or failed delivery attempts, users must cover re-shipping costs.
  6. Delivery Delay Insurance and Compensation
    A delay is defined as a parcel delivery exceeding the estimated time for insured routes. Compensation depends on agreements with logistics providers and will be credited to the user’s account. Delays caused by uncontrollable factors, such as customs or weather, are not eligible for compensation.

(7) Parcel Insurance and Compensation

If your parcel is lost and you have purchased insurance at the time of placing your order, compensation will be provided based on the insured value. It is your responsibility to understand restrictions on international items and accept liability for losses caused by various factors, whether subjective or objective.

(8) Parcel Receipt

Acknowledging receipt of the parcel signifies the completion of the shipping process. You are advised to carefully inspect the external packaging upon receipt and promptly contact customer service if any issues are identified.

(9) After-Sales Services

After receiving the parcel, it is recommended to confirm the receipt on the website. You may request after-sales services within the valid service period, which is determined based on the delivery date and receipt confirmation. After this period, after-sales support may not be available.

(10) Worry-Free Compensation Policies

Before using Yendiscart services, it is essential to understand the terms and conditions fully. Be aware of your rights and responsibilities.

(11) Compensation Disclaimer

  • General Disclaimer: Yendiscart strives to ensure smooth international shopping but encourages caution, particularly when dealing with merchants on platforms like Taobao. Special terms include:
    • Sensitive Items: Products like essential oils, batteries, or lubricants may be removed to facilitate delivery.
    • Customs Risks: Items such as counterfeit goods, liquids, powders, batteries, or restricted foods may face customs-related challenges. Yendiscart is not liable for customs clearance or associated legal issues.
    • Inspection Limitations: Some items, like electronics or collectibles, may only undergo a basic inspection for appearance and accessory completeness, as detailed checks are not feasible.
    • Fragile Items: Items such as ceramics or irregularly shaped goods may sustain damage during transit. Buyers are advised to purchase such items with caution and accept any transport-related risks.
    • Custom-Made Items: For custom-made products, buyers should negotiate directly with merchants. Yendiscart cannot inspect these items, and any resulting issues will be the buyer’s responsibility.

f) Order with Deposit

According to Taobao sellers, orders that require a deposit cannot be canceled. Buyers must follow the seller’s instructions to pay the remaining balance before the goods can be shipped. If the balance is not paid on time, the deposit will not be refunded.

g) Sellers with a Poor Reputation

Taobao sellers specify that orders requiring deposits cannot be canceled. Buyers are obligated to follow up on payment instructions from the seller. If the balance is not paid in time, the deposit will be forfeited.

h) CD-like Commodities and Figures

CD-like items and collectible figures often hold significant value. Since these items cannot be inspected without opening their sealed packaging, only their external appearance will be checked for damage. Any risks or issues arising from these items are the buyer’s responsibility.

By proceeding with the order, you confirm that you accept these terms. Please read them carefully, as Yendiscart reserves the right to interpret these terms.

ii) Liability for Loss or Damage During Delivery

We are not responsible for any losses, damage, shortage, or delays during delivery if they are caused by circumstances beyond our control. This includes:

  • Force majeure events (except insured mail)
  • Goods confiscated or disposed of by authorities
  • Damaged items that were intact at the time of delivery
  • Signed receipts without issue
  • Losses or delays caused by the buyer or their items
  • Failure to claim within the inquiry period
  • International mail detained or destroyed by foreign authorities

iii) Banned Items

Certain items are prohibited from being mailed, including:

  • Items banned by national laws and regulations
  • Dangerous goods like explosives, flammable materials, and toxic substances
  • Obscene materials or reactionary publications
  • Various currencies
  • Perishable goods and live animals (except certain types)
  • Improperly packaged items that could pose safety risks
  • Any other items unsuitable for mailing based on their nature or packaging

Additionally, some items, like firearms and radioactive materials, are explicitly banned due to safety concerns.

(iv) Various publications, publicity materials, printed materials, etc., that may threaten social security or stability, or are obscene.

(v) Items that could pose a risk to public health.

(vi) Documents or goods that are prohibited from entering or circulating by the relevant authorities.

(vii) Any other items restricted by customs regulations not mentioned above.

c) Items banned from mailing under Taiwan’s regulations:

  1. Items that, due to their nature or packaging, may harm postal workers or damage mail or postal equipment.
  2. Items sealed with sharp metal buttons that could obstruct mail handling equipment.
  3. Flammable, explosive, or other hazardous materials, except for certain biological items sent between registered entities and authorized by authorities.
  4. Live animals, with exceptions for certain insects, like bees or silkworms, sent between registered entities.
  5. Radioactive materials.
  6. Opium, morphine, or other narcotics, unless accompanied by legal proof for evidence, insurance, or authorized medical/research use.
  7. Obscene or indecent materials unless authorized by judicial or police authorities for evidence.
  8. Items prohibited by the destination country’s authorities.
  9. Prohibited items in Taiwan, such as illegal products or unlicensed lottery tickets, unless authorized for evidence.
  10. Contraband as defined by law.

1688 Shopping Agent Service

Yendiscart assists with purchasing from 1688 sellers but does not guarantee product quality, inventory, or offer full after-sales services. Buyers are responsible for risks and can opt for expert sourcing services for guaranteed purchases.

International Logistics Restrictions

Goods purchased in China must comply with Chinese laws and export regulations. Customs inspections vary by country, and some items may have a higher risk of confiscation based on their nature. If customs deems a parcel special, they may contact the recipient for additional documentation.

Agreement Updates

Yendiscart may update its Privacy Policy, and users will be notified of significant changes via the website or other means. “Major changes” may include shifts in service models, data handling practices, or organizational structure, and users should regularly check for updates.

Legal Statement

Yendiscart prioritizes user privacy and data security, explaining how user data is collected, used, stored, and shared, while also providing access for updates, deletions, and protections.